Coronavirus (COVID-19) Information for Patients

Individuals wanting to be tested for COVID-19 should consult a physician or other healthcare provider. Only a healthcare provider can collect the specimen necessary to test for COVID-19. Patients suspected of having COVID-19 MUST NOT ENTER Gene by Gene’s place of business for testing.

If you are a patient inquiring about results and it has been 3 days since your collection date, please check for your results here.
You can also contact our patient results team by filling out the patient results inquiry form . Please note, that we will respond to your inquiry within 24 hours. If this is an emergency, please contact your healthcare provider who performed the testing.

Frequently Asked Questions

What is COVID-19?

For information on COVID-19, please visit the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO).

What is the SARS-CoV-2 RNA test for COVID-19?

The SARS-CoV-2 RNA test detects the presence of nucleic acid from Severe Acute Respiratory Syndrome Coronavirus 2 (SARS-CoV-2) that causes novel coronavirus disease (COVID-19).

Does Gene by Gene provide testing for COVID-19?

Yes. Gene by Gene perform COVID-19 testing for our approved healthcare providers in the United States.

How do I get tested for COVID-19?

Individuals wanting to get tested for COVID-19 should consult a physician or other healthcare provider. If you suspect you may have COVID-19, contact a healthcare provider immediately. Your provider can review your symptoms to determine the appropriate testing needed. If COVID-19 testing is determined appropriate for you, your provider will instruct you on where to get tested, which includes collecting your specimens. Your specimens will be sent to a lab, such as Gene by Gene, for COVID-19 testing.

What types of specimens do we require for COVID-19 testing?

Gene by Gene’s COVID-19 testing requires specimens collected from the nose which must be collected by a healthcare provider. Gene by Gene also offer saliva testing as an option.

More information can be found below:

Fact Sheet for Patients

Additional Statements About COVID-19 Tests

  • This test has not been FDA cleared or approved;
  • This test has been authorized by FDA under an EUA for use by authorized laboratories;
  • This test has been authorized only for the detection of nucleic acid from SARS-CoV-2, not for any other viruses or pathogens; and
  • This test is only authorized for the duration of the declaration that circumstances exist justifying the authorization of emergency use of in vitro diagnostic tests for detection and/or diagnosis of COVID-19 under Section 564(b)(1) of the Act, 21 U.S.C. § 360bbb-3(b)(1), unless the authorization is terminated or revoked.