Coronavirus (COVID-19) Information for Healthcare Providers

Gene By Gene is committed to aiding healthcare professionals in their response to the COVID-19 public health crisis at our state-of-the-art clinical testing and genetics laboratory.

Gene By Gene is currently accepting orders for COVID-19 testing from approved healthcare providers. If you are interested in partnering with Gene By Gene, please contact us by submitting an inquiry or emailing us at covid19@genebygene.com

We will continue to add instrumentation and work with our vendors to procure supplies as our ability to expand our capacity depends on the availability of these supplies. We will continue to update this page with the most up-to-date testing information.


The SARS-CoV-2 Detection Test detects the presence of nucleic acid from Severe Acute Respiratory Syndrome Coronavirus 2 (SARS-CoV-2) that causes novel coronavirus disease (COVID-19). Its intended use is for patients who meet the Centers for Disease Control and Prevention (CDC) criteria for evaluation of infection with COVID-19.
 
Gene By Gene does not collect specimens for COVID-19 testing. Patients for whom testing has been ordered should not be sent to Gene By Gene to have a specimen collected.

Frequently Asked Questions

Who can order COVID-19 testing?

Gene By Gene is currently accepting orders for COVID-19 testing from approved healthcare providers. If you are interested in partnering with Gene By Gene, please contact us by submitting an inquiry or emailing us at covid19@genebygene.com.

Does Gene By Gene collect COVID-19 specimens?

No. Gene By Gene does not collect COVID-19 specimens. Only authorized health care providers can collect the specimens necessary to test for COVID-19.

What types of specimens do we require for COVID-19 testing?

Gene By Gene’s COVID-19 testing requires specimens collected from the nose, which must be collected by a healthcare provider. The preferred sample types are nasopharyngeal (NP) or nasal swabs.

What is Gene By Gene’s testing capacity?

Gene By Gene is able to perform approximately 1,000 COVID-19 tests per day. We will continue to add instrumentation and work with our vendors to procure supplies as our ability to expand our capacity depends on the availability of these supplies.

What is the test methodology?

The COVID-19 tests performed by Gene By Gene are qualitative assays using real-time reverse transcription PCR test (real time RT-PCR) technology.

How long will it take for Gene By Gene to report results?

Results are typically reported to the healthcare provider in less than 24 hours from the time of arrival at the laboratory. This time frame can vary based on demand.

How do I get patient results?

Providers will receive a phone call or fax if the test result is positive or inconclusive. All test results will be shared with the Texas Department of Health and CDC for statistical information.

Will COVID-19 test results be reported to local and state public health entities?

All test results will be shared with the Texas Department of Health and CDC for statistical information. However, healthcare providers may also be required to report positive patients to the appropriate public health agency.

More information can be found in the documents and links below:

COVID-19 Nasal Swab Specimen Collection Guide
UN3373 Shipping Label Template
CDC Specimen Packing and Shipping Guidelines

Additional Statements About COVID-19 Tests

  • This test has not been FDA cleared or approved;
  • This test has been authorized by FDA under an EUA for use by authorized laboratories;
  • This test has been authorized only for the detection of nucleic acid from SARS-CoV-2, not for any other viruses or pathogens; and
  • This test is only authorized for the duration of the declaration that circumstances exist justifying the authorization of emergency use of in vitro diagnostic tests for detection and/or diagnosis of COVID-19 under Section 564(b)(1) of the Act, 21 U.S.C. § 360bbb-3(b)(1), unless the authorization is terminated or revoked.